Frequently Asked Questions
Your guide to premium style and seamless shopping at Oxford Shop.
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days, and express shipping which delivers within 1-2 business days across most metropolitan areas.
What is your return policy for online orders?
We accept returns for a full refund or exchange within 30 days of purchase, provided the items are in original condition with tags attached and you have the proof of purchase.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect tailored fit.
Do you offer international shipping?
Yes, we ship to selected international locations. Shipping costs and delivery timeframes will be calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and buy-now-pay-later services.
Can I track my order once it has been placed?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.