Returns & Exchanges
At Oxford Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn garments. Whether you need a different size or a full refund, our streamlined process ensures your high-quality fashion finds are handled with care.
Initiate Your Return
Log into your account or visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Ensure all garments are in their original condition with tags attached, and place them securely in the original packaging or a sturdy alternative.
Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal service location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing